Behaviour Based Solutions BHP Billiton

We are now in the BIT (Behaviour Intervention Technologies) Phase of our Development Programme.

I've always been interested in this department since starting at IRCA, and time finally came to find out what is actually going on in the department.

On Sunday the 28th of June we packed our bags to leave for Hotazel in the Northern Cape.

It took us about 6 hours to get here, and when we entered the Mini Guest house our food was already waiting for us on the table, thanks to Luan from BIT's good arrangements!

Week one started off slowly due to the phase the process was in and we also had to familiarise our self with all the people, area and how everything works here. But the two significant experiences of the week was observing employee training on BBS which I thought was presented very well by the Process Champion. And The reopening of Wessels Underground Mine due to the shut down of production for a month.

Week two all the formalities had to take place like Medicals and Induction. Between these I stepped in to help Identify critical tasks in different areas and a great way to apply my theory to practice. After identifying I started to populate the info into the BBS software and is currently still busy with the conditions and tasks.

The third week started of at a 100 miles per hour! So much work had to be done, we had to conduct a second perception survey on general mine topics, so we got a chance to visit most of the Mamatwan mining area (Open Pit Mining) and to interact with the workforce to get stuck in behind the culture in the mine. And in between the population had to be continued as well as the survey results had to be calculated of which the result was very interesting and revealed some crucial info needed to start the change process! We also did some observations in between so that we could measure the results that came from the employee observations against ours to get a true reflection as well as to do some needed coaching.

So in week four we have a very good idea where we are, and what we need to do to get to where we want to be! The rest of the week will include VFL's (Visible Felt Leadership visits) more population and observations and hopefully we can visit the Wessels Underground area to get a better idea of what is happening there!

Luan Luus has been our Mentor for the last couple of weeks and I just want to thank him for accommodating us, He has a very effective way of running projects and sharing knowledge and information!